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Cookie Policy

Last Updated:

1. Introduction to Cookie Usage

This Cookie Policy explains how MAD Entertainment LLC ("MAD Entertainment," "we," "our") uses cookies, pixel tags, local storage, and similar web tracking technologies on our website located at https://www.madentertainments.net.

By using the Platform in the United States, you consent to our deployment of cookies as described in this policy, unless you have configured your browser to reject them.

2. What Are Cookies?

Cookies are small data text files placed on your computer, tablet, or mobile device by websites that you visit. They are widely used to make websites function efficiently, remember your preferences between visits, maintain authenticated user sessions, and provide anonymized analytical insights.

3. Categories of Cookies We Use

We categorize the cookies utilized on our Platform into three distinct operational tiers:

A. Strictly Necessary & Essential Cookies (Cannot be disabled)

These cookies are indispensable for the core operation and security of the Platform. They enable you to navigate the site, maintain secure login sessions, and complete ticket checkout transactions.

  • Authentication Tokens: Secure HTTP-only cookies maintaining your active user session.
  • CSRF Protection: Tokens preventing cross-site request forgery attacks during form submissions.
  • Shopping Cart & Checkout State: Remembering your selected ticket tier and countdown timer during booking flows.

B. Functional & Preference Cookies

These cookies remember your personalized interface settings to enhance your browsing experience:

  • Theme & UI Preferences: Retaining volume levels, dark mode styling tokens, or collapsed navigation state.
  • Location Preferences: Storing your preferred event city or region for relevant show recommendations.

C. Analytics & Performance Cookies

These cookies collect aggregated, non-personally identifiable metrics regarding how visitors interact with our Platform:

  • Traffic & Page Performance: Measuring page load durations, bounce rates, and checkout abandonment trends to improve site speed and reliability.
  • Crash & Error Telemetry: Anonymized error logging powered by Sentry to help our engineering team identify and rectify software bugs.

We do not use third-party advertising cookies to track your browsing habits across unrelated third-party websites or engage in behavioral ad retargeting.

4. Managing & Disabling Cookies

You have complete control over your cookie preferences:

  • Browser Controls: Most web browsers (Chrome, Safari, Firefox, Edge) allow you to refuse or delete cookies through their settings menus. Please note that blocking essential cookies may disable key features of the Platform, such as signing in or purchasing tickets.
  • Global Privacy Control (GPC): We recognize and honor browser-based Global Privacy Control (GPC) signals in accordance with US state privacy regulations.

5. Contact Information

For questions regarding our use of cookies and tracking technologies: